Associate Manager - Product Integrity in Irving at Michaels

Job Description

Support Center - Irving

The Associate Manager, Product Integrity (AMPI) position is a developmental role intended to prepare the individual for assignment as a Product Integrity Manager. The AMPI works under the direction of the Manager, Product Integrity and performs routine and project tasks in support of product quality, and regulatory compliance. The AMPI will be assigned to manage the quality and regulatory compliance of products in specified departments. The AMPI will need to communicate well with cross-functional partners and understand how to prioritize the workload effectively to ensure deadlines are met, and projects are closed in a timely manner.

Major Activities

• Manages testing for assigned departments with regard to test grouping, failure disposition, corrective action plan, and retest requirements.
• Develop and document product standards and/or specifications within your assigned division by collaborating with Product Development, Product Integrity Engineers, and Vendor as needed.
• Partner with internal cross-functional partners regarding product development, regulatory compliance, vendor meetings, etc.
• Provide vendor support by onboarding new vendors and answering existing vendor questions.
• Assigns product designations, testing frequency, and GCC/CPC requirements settings in Michaels compliance system.
• Reviews and approves product packaging for appropriate warnings and regulatory compliance
• Manages investigation of quality, safety, compliance, or other product issues; assesses associated risks; determines root cause(s), and implements and monitors corrective actions in conjunction with overseas Product Integrity Engineers.
• Manages Voice of the Customer for assigned departments.
• Work with 3rd party partners, such as Michaels nominated testing labs, as needed.
• Review and approve compliance chargebacks for assigned departments and resolve any disputes.
• Assists PI Managers with special projects.
• Research/learning on emerging industry/standard changes for assigned departments.
• Other responsibilities, as assigned.
• Domestic and international travel may be required.

Other duties as assigned

Minimum Education

• Bachelor’s Degree
• Business, Quality Assurance, Compliance, Product Integrity, Engineering, or Related Field.

Minimum Special Certifications or Technical Skills

• Intermediate Excel skills
• Basic Database skills
• Intermediate Microsoft Office skills
• Minimum 2 years of industry experience

Other    

• Experience with consumer product testing, product integrity, quality assurance, regulatory compliance, Private Brand, product development, and/or direct import experience is helpful.
• Domestic and international travel may be required.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

To review a comprehensive list of benefits, please visit

(MIKBenefits.com)

CO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit

. (MIKBenefits.com)

For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at

(1800-MICHAEL).

Federal FMLA Poster

Federal EPPAC Poster