Captain Banquet in San Diego, CA at ClubCorp

Date Posted: 6/16/2022

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    San Diego, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    6/16/2022

Job Description

Banquet Captain

The Banquet Captain is in charge of banquet functions in the Club. Supervise banquet service personnel to assure member and guest satisfaction through proper food and beverage service and presentation. Maximize the club's profitability from the catering function.

Responsible for ensuring food and beverage STAR Service to Members/Guest ensuring satisfaction and ensuring successful execution of the food and beverage activities and functions happening at the club during his/her shift. Consistently display the 3 Steps of Service at all opportunities to provide service.

Essential Functions & Accountabilities

  • Works with Private Event Director on daily basis with the current events.
  • Responsible for executing private and club events.
  • Holds pre-function meetings with servers to ensure smooth, efficient service, assigns server stations and coordinates the timing of courses with the kitchen personnel.
  • Consistently checks diagrams for buffet tables, guest table and other function room set-up needs for special events.
  • Assures proper inventory of all banquet service equipment and supplies to meet required needs.
  • Regularly inspects all front and back of the house service areas and equipment to assure that sanitation, safety, energy management, preventive maintenance and other standards for the department are met.
  • Handles guest complaints.
  • Acts as Lead Waiter at special, private functions as needed.
  • Meet and greet guest upon arrival and make contact with host of event.
  • Assures the neatness, cleanliness and safety of all dining areas.
  • Participates in weekly food & beverage meetings
  • Assumes Opening or Closing Manager responsibilities when assigned.
  • Conducts after-event evaluations to improve quality and efficiency of all FOH functions
  • Assist fellow employees and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
  • Notifies Private Event Director of Guest complaints at the time they occur. Rectify, practicing service recovery, any complaints as soon as possible.
Job Requirements
  • Must be able to work at a rapid pace while maintaining attention to detail
  • Must have the ability to handle more than one task at a time.
  • Must have demonstrated good supervisory skills.
  • Must have good communication and promotional skills.
  • Must have teaching and motivational skills.
  • 3 - 5yrs experience in the food & beverage industry.
  • 1 - 3yrs supervisory experience
  • High School Diploma
  • Certification/License

Food Handlers Certificate.