Job Description

We're TD SYNNEX, a leading IT distributor and solutions aggregator for the IT ecosystem.

We're 23,000 of the IT industry's best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We're an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities.

At our core, we're a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we're committed to being a diverse, inclusive employer of choice and a good corporate citizen.

Job purpose:

The Cloud Operations team supports our \u201CNext Generation\u201D Business Units to make products available via e-commerce platforms, invoice partners and provide guidance for after sale operations. The team is located in our Barcelona Shared Service Center and supports TD SYNNEX's Local Entities and Partners across the EMEA region.\u00A0

The Cloud Marketplace and Process Analyst will work within the Product to Market unit of the Cloud Operations Team and will have multiple responsibilities:

The Analyst \u00A0will be involved in onboarding new vendors within TD SYNNEX's distribution portrfolio by assessing the best procurement and provisioning processes and integrating them within TD SYNNEX e-commerce and SAP systems. In relation to this activity, the Analyst \u00A0will work closely with TD SYNNEX internal departments – including but not limited to finance, compliance and IT - to ensure appropriate documentation and coordination of new processes.

Moreover, the Analyst \u00A0will own and coordinate product and e-commerce maintenance activities on a daily basis that include Products & Price updates, Content & Promotion Management and UAT testing for TD SYNNEX e-commerce platforms.

Main Responsibilities:

• Define and document with Vendors the most efficient e-commerce procurement processes for their products

• Integrate Vendor products within TD SYNNEX e-commerce and SAP systems

• Cooperate with IT and business to ensure functionality of TD SYNNEX e-commerce platforms

• Perform daily maintenance tasks related to Products & Price Updates

• Perform daily maintenance tasks related to Content & Promotion Management within TD SYNNEX e-commerce platforms

Required Skills and Experience:

• Solid understanding of e-commerce

• Experience in data handling, analysis and in generating reports in Excel

• SAP knowledge and work experience

• Experience in managing distant or virtual teams in a service desk environment preferred

• Exceptional written and oral communication plus presentation skills in English are mandatory, additional European languages being a plus

Preferred Skills and Experience:

• Experience in Software Licensing, Support, or Customer Service functions definite advantage

• IT Channel experience with Pan European distributors or Software vendors definite advantage

• Solid understanding of vendor dynamics within the Software as a Service distribution channel definite advantage

What's On Offer

Our employees tell us TD SYNNEX is a great place to work due to the strong team environments, the family feel to the organisation, the flexibility available (regardless of gender) and the caring and supportive nature of our managers and colleagues. We all pitch in to assist others as needed!

TD SYNNEX is ranked No. 64 on the Fortune 500\u00AE and named one of Fortune's \u201CWorld's Most Admired Companies\u201D for 10 consecutive years.\u00A0We also offer great learning opportunities to grow professionally and personally through dedicated learning platforms, focused development plans and from your colleagues.

We value Diversity, Equity and Inclusion and have an established team to focus on a range of programs to assist those from diverse backgrounds whether age, gender or other factors to thrive in our workplace.

Interested to learn more? We look forward to hearing from you soon!

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What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!