Job Description

Store - S.ANT-ARBOR PARK, TX

Under the leadership of a training peer, learn the role of District Manager. See District Manager duties below:
Under the leadership of the Zone Vice President / Regional Operations Director, the District Manager is responsible for spending most of their time on the overall management and financial performance of the district and ensuring a healthy culture and working environment. The District Manager will be directly involved in developing a well-trained, highly motivated Store Management Team that will support the growth and succession needs of the district. The District manager is expected to spend most of the time managing their teams to attain the company objectives and ensure proper execution of company processes across the district.
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Major Activities

Financial Results and Drive Profitable Store Growth 

• Delivers sales/profit plan and other KPIs in conjunction with annual performance objectives.
• Updates ZVP/RD on results of sales efforts, District issues, action plans and activities to quantify progress.
• Ensures adherence to sales/payroll forecasting process.  
• Actively looks for new ways/methods to improve store productivity.  
• Actively involved in and Monitors the progress of new/relocated stores and reacts as necessary to issues that arise.
• Visits the competition often, taking note of new trends and opportunities to improve our business.
• Leads the shrink, safety and physical security programs to deliver goals and a safe and secure environment.  Ensure stores are following key operational inventory awareness.

Ensure Effective Store Process Execution

• Leads and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
• Validates that both merchandising, and replenishment tasks are planned and scheduled utilizing task the task system.
• Ensures that managers exercise proper planning techniques, and communication to store teams. 
• Drives store execution through frequent and productive store tours and provide feedback.
• Provides guidance to ensure that all stores perform The Michaels store of excellence standards.
• Ensures timely and efficient execution of merchandise presentation directives.
• Ensures that stores not meeting expectations have a plan to return to acceptable conditions.

Leadership, Attract, Engage and Retain Talent

• Leads and supervises a diverse team of Store Managers.
• Establishes “everyone is a recruiter” expectations by consistently recruiting management candidates from within the company, external to Michaels, and colleges through networking.
• Executes a strong onboarding program for all new and newly promoted managers.
• Is responsible for the performance management and engagement of a well-trained, highly diverse Leadership and stores team that will support the growth and succession needs of the stores and district.
• Inspires and coaches Store Managers and Store Leadership to consistently demonstrate behaviors that result in high team member and customer engagement as well as the attainment of aggressive sales goals.
• Clearly communicates objectives and priorities to the store’s teams. 
• Takes the lead in developing talent and builds a bench for future talent needs.
• By personal example establishes the culture that attracts diverse talent to the organization.

Customer Experience

• Models and ensure store teams provide a great customer experience through operational and interpersonal process and procedures.
• Executes company merchandising strategies to drive customer engagement.
• Leads and support community involvement.
• Develops a culture that empowers team members to maximize the quality and quantity of customer service they offer. 

Other Responsibilities

• Execute other corporate initiative or duties as assigned, including but      not limited to, special assignments i.e. (mentoring, merchandise committees, zone captain, etc.).
• Other duties as assigned
   

Preferred Education

• College Degree

Preferred Special Certifications or Technical Skills

• 5-7+ years of progressive responsibility leading multiple retail business units.

Preferred Type of Experience the Job Requires

• Demonstrated outstanding leadership experience leading a distributed team
• Passion for the customer, stores, the product and the business model
• Excellent people leader, team builder and collaborator who navigates well through diverse, rapidly changing work environments
• Oversight of an operations team in a results-oriented retail environment
• Demonstrate ability to achieve goals through influencing, partnering and developing productive relationships with senior leadership and line managers across the business
• The successful candidate will need to be energized by challenge, be attentive to details, credible and dedicated to producing work and developing talent at the highest level
• Maintain a "big picture" strategic view
• Fiscal management experience and budget oversight
   

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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