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District Sales Manager in Baltimore, MD at Shutterfly

Date Posted: 4/5/2024

Job Snapshot

Job Description

At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of “Picture Day”, Lifetouch has captured the unique personalities of children and families for more than 85 years.

As a District Sales Manager you oversee the management, operations, photography, and sales execution of 16 photography studios to deliver profitable growth. This position serves an important role in driving performance and achieving district goals in the areas of sessions, sales, customer satisfaction, photography, and profitability (labor margin). You will ensure the execution and compliance of company processes and expectations. As the manager and leader, you will recruit, hire, develop, lead and inspire a team of managers, as well as 75 - 150 Team Members, that successfully achieve desired business results.  
What You’ll Do Here:
  • Promote an environment of teamwork and accountability to deliver studio and district goals. 
  • Manage and lead a team, including providing day-to-day work direction, sharing performance feedback, giving recognition and communicating effectively. 
  • Provide and models remarkable customer service to retain and acquire new customers. 
  • Coach Studio Managers and Team Members to deliver same level of service. 
  • Employ techniques to build teamwork in support of business needs to drive results. 
  • Manage studio closures & openings, as business needs dictate 
The Skills You’ll Bring:
  • 4 - 7 years of experience in management (retail, photography, and/or service industry)
  • A minimum of 2 years in multi-unit management
  • Undergraduate degree or equivalent related experience 
  • Experience driving sales with a proven track record of growth (e.g., account/sales acquisition). 
  • Ability to effectively manage and lead change. 
  • Strong analytical and critical thinking skills. 
  • Strong interpersonal and collaboration skills. 
  • Ability to travel up to 80% of the time 
Why You’ll Love Working at Shutterfly: 
  • Competitive benefits starting on your first day of employment (Medical, Dental, Vision).  
  • Exempt employees are eligible for Discretionary Time off (DTO), which allows you to take time off as needed. We also offer 12 paid holidays!  
  • 401(k) retirement savings plan with 100% company match on the first 3% you contribute, then 50% of the next 2%.  
  • Up to $2,500 in free Shutterfly merchandise + discounts across our family of brands.  

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.

This position will accept applications on an ongoing basis until filled.

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