Job Description

Support Center - Irving

We are seeking a talented eCommerce Visual Merchandising Specialist with a passion for crafting and a keen eye for design to join our team. As an eCommerce Visual Merchandising Specialist, you will play a pivotal role in curating the online shopping experience for our customers by crafting visually appealing and engaging shopping experiences through our eCommerce platform.

Responsibilities:

• Develop and execute visual merchandising strategies to enhance the online shopping experience and drive sales.
• Collaborate with cross-functional teams including marketing, design, and product management to understand business objectives and translate them into compelling visual stories.
• Curate and maintain the homepage and landing pages, ensuring that product assortments are effectively showcased and aligned with promotional campaigns, seasonal trends, and consistently optimize based on trends and KPIs.
• Utilize data analytics and customer insights to optimize merchandising strategies, including product placement, navigation flow, and content hierarchy.
• Create visually stunning and cohesive layouts, incorporating imagery, typography, and interactive elements to enhance user engagement and conversion rates.
• Stay abreast of industry trends, best practices, and emerging technologies in eCommerce and visual merchandising to continuously innovate and improve the online shopping experience.
• Conduct regular A/B testing and performance analysis to measure the effectiveness of merchandising efforts and identify areas for optimization.
• Collaborate with the creative team to produce high-quality visual assets, including banners, graphics, and promotional materials, to support merchandising initiatives.
• Maintain brand consistency and adhere to brand guidelines across all online touchpoints.
• Provide guidance and support to other team members on visual merchandising best practices and techniques.

Qualifications:

• Bachelor's degree in marketing, merchandising, design, or related field.
• 3+ years experience in eCommerce visual merchandising, preferably within the B2C retail industry. Strong understanding of UX/UI principles and best practices.
• Proficiency in web design tools and platforms such as Adobe Creative Suite, Sketch, or Figma. Excellent analytical skills with the ability to interpret data and make data-driven decisions.
• Creative mindset with a strong aesthetic sense and attention to detail.
• Ability to thrive in a fast-paced, collaborative environment and manage multiple projects simultaneously.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Passion for crafting and knowledge of the crafting industry is a plus.
• Experience with eCommerce platforms such as ContentStack, SFCC/Demandware, or Magento, is preferred.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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