Job Description

At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.

The HR Coordinator’s core responsibilities are focused on routine HR transactional or administration tasks (e.g., data entry, transaction review), employee file maintenance, and support of the HR Operations team.

Primary Duties and Responsibilities

• Processes data (e.g., data entry, transaction review and approval) and paperwork for new employees, status changes, employee personal information changes, terminations, and other HR/compliance forms/documents, accurately and efficiently.

• Ensures data accuracy and integrity (e.g., change is aligned with standards or requirements); escalates changes that are outside guidelines.
• Assists with the creation and maintenance of files for all active and terminated employees.
• Handles and distributes HR mail as appropriate.
• Safe-guards all customer, employee and company proprietary and personal information ensuring customer and employee data is kept confidential at all times.

Additional Duties and Responsibilities

• Provides support and professional customer service to the organization and employees by responding to requests via email, telephone and in person, to provide information/answers on a variety of HR-related topics (e.g., timekeeping, HR system data, how to, policies, processes) and takes ownership to ensure prompt problem resolution or escalates issues as appropriate.

• Provides support for various HR disciplines, processes, and inquiries.
• Performs other projects or miscellaneous duties as requested or assigned.

Education

• High School diploma, GED or equivalent experience. Associate degree in Human Resources, preferred.

Experience

• 1 - 2 years general Human Resources or related experience.
• Working with HR-related systems (e.g., HRIS, on-boarding, applicant tracking) experience preferred.

Other (knowledge, skills, and abilities)

• Intermediate computer skills, including strong 10-key skills.
• Basic Microsoft Office skills, specifically Outlook and basic Excel skills (e.g., sorting, filtering).
• Strong verbal and written communication skills.
• Detail oriented in the execution and follow-up of work.
• Problem-solving and critical thinking skills.
• Strong interpersonal and collaboration skills.
• Strong professionalism, including ability to maintain confidential information.
• Ability to balance and execute against multiple projects/priorities simultaneously.
• Takes initiative.

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.

This position will accept applications on an ongoing basis until filled.