Job Description

Support Center - Irving

For nearly 50 years, Michaels has been the destination where Makers get inspired, learn, shop, and create. We strive to cultivate an inclusive shopping environment for all Makers and work environment for all Team Members, providing a place of belonging and empowering everyone to bring their creative dreams to life. At Michaels, every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is passionate about leaving the world a better, more creative place by contributing to every “make”.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

The Replenishment Planner will support assigned merchandising categories by maintaining inventory levels appropriate to meet sales objectives. This Team Member will maximize profitability by meeting inventory turn goals as well as managing the exit of discontinued product. This individual will provide reporting on inventory issues and detailed resolution. The Replenishment Planner will efficiently achieve comp store sales and gross margin objectives while reducing overstock and increasing inventory productivity. This Team Member will ensure inventory levels are in support of achieving financial objectives through fill rate, in-stocks, inventory turns, and stock-to-sales ratios.

Major Activities
 

Merchandising

• Works closely with merchandising and inventory management team to ensure inventory levels both support financial objectives and meet in stock goals.
• Maintain proper set up and continued maintenance / review of Item and vendor parameters in the Automatic Replenishment system.
• Ensure timely and accurate orders and transfers for standard basic assortment merchandise categories to both stores and DCs
• Develop and implement necessary unique replenishment tactics on trend or highly seasonal categories / items
• Support efforts to revive or exit troubled or down trending categories 

Analysis

• Partner with Demand Planner, merchandising, and planning team to review inventory for upcoming sets as well as exiting product
• Provide data to planning team to monitor future inventory receipts vs. financial plan
• Review data with merchant team on key items to ensure support of sales during peak season

Communication

• Build and maintain a positive working relationship with merchandising, vendors, store operations and all other cross functional teams
• Proactively communicate any standard basic assortment inventory issues with merchants and supervisor to allow for best resolution
• Communicate with merchants and supervisor on any issues impacting support of standard basic assortment product for features or promotions
• Manage vendor performance through appropriate communication involving merchant team and inventory managers as necessary

Documentation

• Maintain appropriate documentation of changes made to replenishment parameters to allow thorough review of impact and success of those changes
• Provide weekly update on status of key inventory issues
• Provide updates on key inventory metrics vs. goals

Training and direction 

• Provide technical support, training and assistance to other Team Members
• Other duties as assigned

Minimum Special Certifications or technical skills    

• High grade in MS Excel/Access abilities; PC literate

Minimum Type of experience the job requires    

• 3+ years in corporate retail experience

Other  

• Analytical thinking
• Detail oriented
• Strong time management skills
• Strong organizational skills
• Strong decision-making ability

Preferred Education    

• BS in Business, Finance, Retail or related field (or equivalent experience)
• Business preferred

Preferred Type of experience the job requires    

• 1+ years of replenishment preferred

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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