Job Description

Support Center - Irving

As a Site Merchandiser for MakerPlace, this role will partner to scale MakerPlace from its nascency to a fully operating and optimized business unit. Because MakerPlace is still a startup, this role will be dynamic and evolve as the business unit matures & evolves. As such, a self-starter with comfort in ambiguity will thrive.

Major Activities

• Direct site merchandising responsibility for evergreen merchandising initiatives
• Help increase conversion and drive revenue by improving site merchandising strategies and supporting the content & merchandising team in the execution of approved marketing, promotional, and product launch strategies across evergreen pages and category pages
• Visual merchandising/curation of all content driven product landing pages
• Daily site maintenance and walkthrough to ensure proper linking, flag product sellouts, etc.
• Analysis of competitive & complementary products to identify trends and opportunities in product assortment + site experience
• Analyze the performance of content using relevant reports and present findings to measure sales and conversion and to identify opportunities to improve (as needed)
• Create and maintain a tracker of content page, landing page, and campaign Page launches & linking destinations
• Collaborate with Growth team to identify gaps in the product assortment and win new potential sellers
• Identify trend opportunities with Content utilizing search data, top categories, etc.

Other duties as assigned

Minimum Knowledge/Skills/Abilities

• Bachelor’s degree in Merchandising, Business, Marketing, Communication, or related field required
• 3+  years experience in site merchandising, ecommerce, business development, visual merchandising, or equivalent
• Experience in a consumer-focused eCommerce environment, preferably in the lifestyle industry (fashion, home, beauty)
• Strong customer obsession focused on building the right site experience for our customer
• Experience using reporting tools (SQL, Looker, etc.)
• Proficient in Microsoft Office, Excel, and PowerPoint or equivalent Google Suite applications
• Strong understanding of trends and cultural zeitgeist
• Collaborative, inter-personal, self-starter with a “can-do” attitude
• Ability to think creatively, strategically, and technically
• Resourceful self-starter works well independently as well as part of a team, and able to adapt quickly to changing priorities

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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