Job Description

Business Development Representative (Xerox)

About the Role:

As a Business Development Representative (Xerox) at TD SYNNEX, you'll play a vital role in maintaining strong customer relationships, driving vendor initiatives, and supporting partner enablement activities. You'll serve as a subject matter expert (SME) on Xerox products and programs, contributing to the growth and success of our sales organization. This role emphasizes fostering diverse partnerships through proactive outreach, lead management, deal closure, and nurturing relationships beyond initial contacts.

Key Responsibilities:

• Cultivate and nurture customer relationships, ensuring satisfaction and addressing concerns with empathy and inclusivity.

• Deliver exceptional customer service, acting as a primary point of contact for consultations and support.

• Collaborate with vendors to develop and implement strategic initiatives that drive business growth and inclusivity.

• Support partner enablement through comprehensive training as an SME and providing insights on product knowledge.

• Manage and optimize the vendor pipeline, qualifying leads, and guiding opportunities through the sales cycle.

• Coordinate with internal teams for timely follow-ups and accurate reporting on vendor-related activities.

• Develop expertise in vendor products, programs, and industry trends, sharing knowledge within the sales team.

• Analyze data to identify improvement areas and implement strategies for impactful results.

• Use creative problem-solving and technical knowledge to facilitate hardware, software, and service requests effectively.

• Participate actively in customer account planning and contribute to sales team success.

Qualifications:

• 2-5 years of relevant experience, with a preference for printer-based sales experience, especially with Xerox products.

• Proficient in data entry with a keen attention to detail and accuracy.

• Strong communication skills with the ability to convey information clearly and inclusively.

• Skilled in negotiation and persuasive communication to promote ideas effectively.

• Comfortable collaborating with individuals from diverse backgrounds and identities.

• Organized, with excellent time management skills and the ability to multitask effectively.

• Adaptable to change and quick to learn and utilize new systems and technologies.

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What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!