BUFFET CASHIER F & B/ RENO, NV in Reno, NV at Caesars Entertainment

Date Posted: 3/12/2020

Job Snapshot

Job Description





JOB SUMMARY:


Performs the service of welcoming restaurant guests, provides prompt seating and manages all payment for guest checks in assigned restaurant outlet.


 


KEY JOB FUNCTIONS:


  • Greets restaurant guests in a friendly, upbeat, and positive manner using the guest’s name when possible.
  • Personalizes every interaction with guest including the good-byes by inviting guests back and cross-selling other outlets.
  • Arranges for prompt and efficient seating of guests in order of arrival or availability of seating accommodations while recognizing all comp and casino VIP guests as a priority.
  • Collaborates with the bus person staff to provide immediate seating for waiting guests and food service staff through proper seating rotation or assigned stations.
  • Monitors and maintains room cleanliness, maintenance, and atmosphere in assigned area.
  • Familiarizes self with all items on the menu and explains food items when necessary.
  • Accepts responsibility for cash register bankroll, all cash received, charge card and complimentary receipts.
  • Receives, records, and makes change for all food and beverage guest checks processed.
  • Maintains the appropriate supplies needed for the proper performance of duties.
  • Responds to telephone calls and uses computerized cash register.
  • Records and pays out tips to Food Servers when the tips are charged to credit cards or hotel room charges.
  • Completes all necessary paper work and floor plans at the beginning of each shift.
  • Provides information for guests who may have questions concerning Harrah’s.



Job Requirements





EDUCATION and/or EXPERIENCE: 


  • Prefer previous demonstrated success working in a restaurant or in a guest contact position
     
    QUALIFICATIONS:
  • Literate and fluent in English
  • Team Player with excellent communication skills, customer service skills, and a commitment to success
  • Accurate cash handling skills
  • Ability to have a good speaking voice when using the telephone.
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
  • Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
  • Adheres to all regulatory, company and department policies and procedures
     
    PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:
  • Must be able to see, hear, speak
  • Mobility skills to move quickly and easily around in a high volume restaurant
  • Manual dexterity skills to include handling menus, buttons and pens/pencils
  • Ability to bend, twist, kneel
  • Ability to stand and walk for extended periods of time
     
     
     
    Positions that have contact with the public require the ability to work in a noisy
    environment and may be exposed to guests who use tobacco products.  Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
     



Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).