Collections Analyst Lead in Wilmington, DE at One Main Financial

Date Posted: 3/12/2020

Job Snapshot

Job Description

OneMain Financial is the country’s largest lending-exclusive financial company. With nearly 1,600 branches across 44 states, we proudly offer safe, affordable and transparent installment loans to millions of hard-working people. Our customers turn to us to meet important financial needs, including debt consolidation, medical expenses, household bills, home improvements and auto purchases.  OneMain is constantly innovating to serve customers when, where and how they want. Our steadfast commitment to doing the right thing extends to our customers, our employees and the communities where we live and work – a mission that hasn’t changed for more than 100 years.

The Analytics Lead, Collection Strategy will possess proficiency in data analysis, a hunger for innovation, and the ability to apply this analysis to improve customer experience and OneMain’s financial performance. They are responsible for driving business results and driving strategic insights by leading and performing complex projects and quantitative analyses. This individual will balance a challenging set of priorities and deliver results in a high-paced environment and can represent the Analytics department in cross-functional, enterprise projects. 

He or she will combine these skills to create strategies designed to optimize collection strategy.

In support of this strategy, this individual will:

  • Apply advanced use of data analytics using R, SAS, SQL, MATLAB, Python to design, execute and test strategies and reporting in support of:
  • Collections strategy and investments decisions
  • Optimization of operating model across branch and centralized locations
  • Optimize and sequence collections channels
  • Experience with design of experiments is preferred this includes building A/B tests, reducing the noise in the data, reading the results with appropriate statistical tests and recommending the path forward
  • Independently compete analyses, draw conclusions, present results to leaders and influence business / strategy decisions
  • Draw conclusions and make recommendations for developing or modifying existing strategies or processes
  • Support a combination of recurring and ad-hoc requests and priorities
  • Continually enhance existing processes and reporting through automation, quality control, presentation and insights
  • Work in a collaborative environment and partner with key stake holders including IT, execution and operations

Minimum requirements

  • Degree required. Related degree (Economics, Statistics, Mathematics, Finance, Business Management, Engineering, Risk Management etc.) strongly preferred
  • At least three years of hands on experience using SQL, SAS or equivalent statistical packages in support of quantitative analytics required

At OneMain, we know that in order for our team members to be their best, they need the right opportunities and benefits.  Our comprehensive benefits package for full-time and some part-time employees includes: health and well-being options for team members and dependents, up to 4% matching 401(k), tuition reimbursement, continuing education, incentive pay, paid time off, paid volunteer time and more.