Conference Coordinator in Manassas, VA at Intrado

Date Posted: 3/25/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Manassas, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    3/25/2020

Job Description

Responsible for building and maintaining successful relationships with all internal and external customers; provide effective and consistent client contact while demonstrating conferencing proficiency; maintain a professional representation of the company while providing excellent customer service; ensure that participants are connected into their conference call while accurately obtaining participants list information 

Job Requirements

Applicants for this job will be expected to meet the following minimum qualifications. 

Education 

High school diploma or GED required.  
Additional education may be required based on individual projects and/or location.
Experience 
Minimum 6 months customer services experience required

Other

Basic Knowledge of MS Word, and Excel required
Knowledge of computer keyboard and mouse

Based on Project and/or Location of Project the following may be required.

Demonstrated fluency in English and/or other specified language (e.g., Spanish, French, etc.) depending on the position 
Ability to pass standardized interview
Score acceptably on job related testing assessments 
Ability to work flexible schedules
Ability to clearly communicate using a clear, distinct voice
Ability to read scripted presentations verbatim or paraphrasing and customizing the presentations in order to meet client requirements and bring customer issue to resolution

Intrado is connecting people and ideas.
We are delivering on their potential.
We are improving the way we work and live.

At Intrado, we are dedicated to delivering and improving upon new channels, new capabilities and new choices for how businesses and consumers collaborate, connect and transact. We develop technology-enabled communications that change the way we work and improve the way we live. We are a collective effort of enterprise and individuals, of communities and customers, of partnerships and families. We are the sum of our entire network – based on the four pillars of trust, innovation, collaboration, and execution and the hard work of people who share our vision. We are at the core of a technology and communications engine that is changing the world.

We Connect.  We Deliver.  We are Intrado.

Equal Opportunity Employer/Veterans/Disabled
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The position will be posted at least a minimum of 7 days and then until it is filled

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