Customer Service Associate - Registration, Full Time in Watertown, WI at LifePoint Health

Date Posted: 1/6/2021

Job Snapshot

Job Description

Watertown Regional Medical Center

Watertown Regional Medical Center has an full time (.8fte) opportunity for a Customer Service Associate. The Custumer Service Associate / Registration, is often the first point of contact for our patients and their family entering the hospital. Individuals with excellent communication skills, attention to detail, and an understanding of patient confidentiality should consider this opportunity. Responsibilities include providing superior customer service through scheduling, patient registration, and telephone. The Customer Service Associate will interview incoming patients and/or their representatives, recording pertinent identifying information and providing directions to access services. This is a full time (.8 fte) benefits eligible position. Day shift. Includes a rotation of weekends.

Job Requirements


 High School Diploma or equivalent.
 Minimum of six months previous experience in the healthcare field, required.
 Registration and admissions experience, preferred.
 Knowledge of switchboard system and procedures, preferred.
 Excellent customer service attitude and interpersonal skills.
 Basic medical terminology understanding.

LifePoint Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status or any other basis protected by applicable federal, state or local law.