Engineer III in Phoenix, AZ at University of Phoenix

Date Posted: 3/12/2020

Job Snapshot

Job Description



Overview

Job Requirements

An Engineer III supports hardware/software development and design, deployment of cloud services and installation of working IT systems using University technology standards. An individual is responsible for one or more of the following areas: code or system designs, development of system and/or installation of hardware, system administration, security administration, as well as routine maintenance and system upgrades, software/hardware debugging, enhancements to existing IT systems and modification/maintenance of existing applications using engineering release and utilities from the manufacturers to increase the effectiveness of the product for University use.



Responsibilities

Accountabilities

1. Work onsite in Phoenix as the primary work location to interact, collaborate and coordinate work on a frequent basis with other employees in IT and throughout the University.

2. Design, develop, code, test and debug new or existing software applications and installed hardware, and perform firmware and system administration responsibilities.

3. Customize purchased IT systems, as necessary, and assist or maintain program libraries and technical manuals. 

4. Assist or perform hardware optimization through software benchmarking. 

5. Support and/or install IT systems in one or more of the following areas: software applications, hardware systems, networks, databases, IT Security features, or other areas as required. 

6. Provide direction and support to less experienced IT engineers, as required, to orient them and increase their understanding of system engineering. 

7. Participate in the testing process and testing automation through test review and analysis, test witnessing and certification of software. 

8. Maintain and increase professional and technical knowledge and currency by attending workshops, reviewing professional publications, establishing personal networks and participating in professional societies. 

9. Perform other duties as assigned or apparent.

NOTE:  The primary accountabilities above are intended to describe the general content and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed above. Specific goals or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager.

Supervisory Responsibilities

None



Qualifications

 Job Skills

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES (List required education and in what area of study and previous work experience, including minimum number of years and type of experience):

• Bachelor's degree in a technology field and five (5) years of prior IT work experience; or at least eight (8) years of prior IT work experience

PREFERRED KNOWLEDGE, SKILLS AND ABILITIES (List additional preferred education, work experience, knowledge, skills and abilities):

• Must have an understanding and knowledge of commonly used concepts, practices and procedures within one or more of the following areas: design and deployment of cloud services, software development, hardware installation, system administration, cyber security or other functional IT area

• Experience with AWS, Genesys and Avaya.

• Experience working in an agile or scaled agile environment

• Working knowledge of Software IT systems or experience in a related technical field

• Experience to work on most phases of IT systems development, testing, installation and support 

• Excellent oral and written communication skills to effectively interact with internal and external customers and department staff 

• Ability to work in a team environment and act as a resource for less experienced resources and relay necessary information as appropriate. 

• Easily adapt to and embrace a fast moving and rapidly changing work environment

• Demonstrate a growth mindset and exhibit a highly collaborative workstyle

As an Equal Opportunity employer, we particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.