IT Analyst II - Mt. Juliet, TN in Mt. Juliet, TN at CEVA logistics

Date Posted: 5/21/2020

Job Snapshot

Job Description

CEVA Logistics provides world-class supply chain solutions for large and medium-size national and multinational companies across the globe. As an industry leader, CEVA offers customers complete supply chain design and implementation in contract logistics and freight management, alone or in combination. Together with CMA CGM, a leading worldwide shipping group and CEVA’s strategic partner, we are able to offer our customers end-to-end logistics solutions. CEVA’s integrated global network has facilities in over 160 countries and approximately 58,000 employees; all dedicated to delivering consistently excellent operations and supply chain solutions. In our North American cluster, CEVA has more than 11,000 associates running all of Freight Management and Contract Logistics operations in the United States, Canada and Mexico.

CEVA offers competitive incentive packages, excellent benefits and an exceptional culture for career building. Start your career with CEVA and build on our Foundations: Unity, Growth and Excellence. At CEVA, we are passionate about our people and our people are passionate about supply chain management.

Job Summary

Conduct business analysis as it relates to software, processes or design for project planning requirements analysis, software testing, or end-user training activities for business applications and makes recommendations for the most effective methods to meet the needs of the organization.

Primary Duties and Responsibilities

  • Analyze organizational needs related to software, processes or controls, and provide analytical advice, direction, and recommendations to IT senior management for application and technology that impacts operations.
  • Establish specifications and objectives based on business requirements and cost effectiveness.
  • Evaluate and recommend modifications of basic IT systems that takes into account changes in business requirements or equipment configurations that would improve and simplify business systems and reduce operating costs.
  • Coordinate activities of cross-functional teams to achieve various aspects of IT projects, including work plans, system design and/or testing of existing systems.
  • Provide input throughout projects on feasibility, design, testing, process flow, and/or controls.
  • Work with the business to provide data, systems and technology for effective and efficient use of business applications, processes or controls to ensure successful integration of all projects, enhancements, maintenance, and problem resolution.
  • Follow established policies and procedures; determine and recommend potential enhancements.
  • Performs other duties as assigned.

Education and Experience

  • Bachelor degree in information technology or related field preferred.
  • Minimum 5 years experience as a business, process or functional analyst for an IT organization preferred.

Certification and Licenses

  • Certifications and professional credentials as required for the position.

Languages and Communication Skills

  • Must be able to read, write and speak English fluently.
  • Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.  
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
  • Ability to write reports, business correspondence, and procedure manuals. 
  • Ability to effectively present information and respond to questions from management, employees and vendors.

Computer Skills

  • Proficiency in Microsoft Office, internet, web-based and job specific software applications.
  • Proficient in MS Project, Visio, etc.

Other Skills/Experience

  • Some knowledge of project lifecycle.
  • In-depth knowledge of the specific applications supported.
  • Strong IT background and experience in application(s) issues resolution.
  • Ability to learn and understand complex computer hardware and software technology.
  • Ability to communicate complex situations quickly and clearly to people with a variety of technical skills.
  • Ability to resolve issues quickly and correctly
  • Ability to develop and document processes and procedures.
  • Ability to work as a member of a team.
  • Ability to work independently while following established policy and procedures.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.