Lead Consulting Architect - Professional Services in Remote, OR at Rackspace

Date Posted: 3/19/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Remote, OR
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    3/19/2020

Job Description

RESPONSIBILITIES 

Customer-facing 

  • Provide technical consulting and advisory services for Rackspace Professional Services (ProServ/PS).
  • Align customer business strategies and IT architecture via Rackspace products and services.   
  • Articulate value proposition, present product information, and build value in customer discussions in support of the selection of Rackspace Professional Services.  
  • Lead facilitation of customer white-boarding sessions to articulate Rackspace solutions, transformation methodology, functional separation of customer applications, and development of business case value with financial calculations such as TCO and ROI.  
  • Provide technical product expertise, advise on deployment architectures, handle in-depth technical questions, and overcome concerns with the goal to build long-term business relationships and become a trusted advisor. 
  • Support the development and delivery of product demonstrations when necessary. 
Internal Rackspace 
  • Serves as an internal lead technologist within the PS team on best practices and innovative solutions utilizing deep product or technical knowledge. 
  • Influence the Rackspace strategy on the support of special technical solutions and products and drives knowledge, support, and adoption at Rackspace. 
  • Advise the Rackspace team on solution design according to vendor and Rackspace best practices.  
  • Responsible for performing necessary research of third-party technologies, tools, and applications to support PS services.  
  • Collaborate with Rackspace Business Development, product, and technical teams to maximize growth opportunities.  
  • Provide feedback and align internal stakeholders to improve products and offerings. 
  • Serve as a positive, dynamic leader that displays the best work ethic, creative problem-solving skills, positive attitude, and team-oriented proactive approach.  
 

JOB REQUIREMENTS 

  • 15+ years of experience with technical implementations of customer projects and enterprise solution architecture. 
  • Demonstrated ability to maintain a 30% utilization target.  
  • Knowledge of Enterprise Applications and Technologies; including but not limited to any combination of the following: SAP, Oracle, Salesforce, Application and Infrastructure Modernization.
  • Demonstrated understanding of Enterprise application licensing (features, functionality, and design implications).  
  • Expert knowledge of enterprise application architecture such as client/server, n-tier, SOA, etc.  
  • Experience with common as-a-Service offerings with various service providers across various solution stacks (infrastructure, platform, software).  
  • Knowledge of infrastructure consolidation, transformation, optimization of dedicated and multi-cloud environments from Microsoft, AWS, or GCP. 
  • Knowledge of data center strategy and operations, capacity, utilization, disaster recovery, and migration and consolidation and best practices. 
  • Working knowledge of infrastructure, such as virtualization technologies, operating systems, platform migration, data management, networking, facilities, and operational facilities.   
  • Experience defining project scope, designing the initial high-level solution architecture, and estimating the level of effort.  
  • Experience and ability to be client-facing as this person will interact with customers at all levels.  
  • Strong presentation and communication skills.  
  • Ability to work autonomously, manage your time, and make judgments that are in the best interest of the client and Rackspace. 
  • Ability to travel, range varies from 20% to 40%.  
  • BS in Computer Science, Software Engineering, Information Management or equivalent field. Advanced degree preferred.   
  • Candidate must have the unrestricted right to work in the US without requiring sponsorship. 

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