• Records insurance information, verify benefits and eligibility
• Explain benefits to the patient and/or family member as needed
• Obtain insurance and photo identification card copies
• Assign insurance plans accurately
• Scan appropriate order into the correct patient’s account
• Verify and/or obtain prior authorization if needed
• Ensure charts are completed and accurate
• Welcome patient and family members in a professional manner.
• Relays information between patients, family members, and clinical staff as needed
• Updates demographic information as needed
• Obtain signatures on documents needed to complete the registration process.
• Assists patients during the checkout process by calculating and collecting a payment information and posting payments accordingly
• Meet performance of productivity and quality expectations
Education
High school diploma or GED required
Experience
One year of related experience preferred.