Receptionist - Office Assistant in Brentwood, TN at LifePoint Health

Date Posted: 1/18/2021

Job Snapshot

Job Description

LifePoint Health- Health Support Center

The Receptionist and Office Assistant is the front face for LifePoint and is responsible for greeting guests and visitors to the Health Support Center (HSC), providing customer service to the callers of the main phone line, and assisting in various administrative tasks related to the HSC and its employees. Work closely with office manager on projects relating to the HSC.

ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.

Answer main phone line in a professional and courteous manner.

Greet guests and visitors to the HSC.

Manage the sign in sheet and temporary badges for visitors.

Support the Training Center as needed.

Perform administrative tasks to assist HSC employees, such as ordering office supplies, managing the mailroom, maintaining the employee and facility directories, scheduling training room events in the Learning Center, and other projects.

Regular and reliable attendance.

Perform other duties as assigned.

Additional Information:

Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.

Access to and/or works with sensitive and/or confidential information.

Exhibit a basic understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.

Job Requirements

KNOWLEDGE, SKILLS &ABILITIES: Therequirements listed below are representative of the knowledge, skills and/orabilities required.

Education: High School Diploma or equivalent.

Experience: Minimum of less than 2years.

Certifications: N/A


Licenses: N/A

Skills and Abilities:

Business MathematicalSkills -- Ability to add, subtract, multiply, and divide in all units ofmeasure, using whole numbers, common fractions, and decimals. Ability tocompute rates, ratios, and percentages and to draw and interpret graphs.

Foundational ComputerSkills -- Frequent use of electronic mail, word processing, data entry,spreadsheets, graphics, etc.

FoundationalCommunication – Simple messages communicated orally. May write brief messagesand keep simple records. May explain and offer guidance on routine procedures.

Routine BusinessProblems – Problems encountered are routine, somewhat repetitive and generallysolved by following clear directions and procedures.

Job Specific Impact --Decisions generally affect own job or assigned functional area.

Foundational Judgement-- Results are defined and existing practices are used as guidelines for how tocomplete work activities’ works closely with supervisors/manager who providesbroad guidance and overall direction.

Foundational Planning /Organization – Prioritize assigned and routine tasks. Handle appropriately.


The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job.  Reasonable accommodations may be made toenable individuals with disabilities to perform the essential jobresponsibilities.

While performing theduties of this job, the employee is occasionally required to stand; walk; sitfor extended periods of time; use hands to finger, handle, or feel objects,tools or controls; reach with hands and arms; climb stairs; balance; stoop,kneel, bend, crouch or crawl; talk or hear; taste or smell.  The employee must occasionally lift and/ormove up to 20 pounds.  Repetitive motionof upper body required for extended use of computer. Required specific visionabilities include close vision, distance vision, color vision, peripheralvision, depth perception, and the ability to adjust focus.




Work environment characteristics described here are representative of thosethat an employee may encounter while performing the essential functions of thisjob. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential job responsibilities.

Works in well-lit, ventilated and climate controlled office environmentwith routine office equipment; some equipment has moving mechanical parts.

In hospital environment, may be exposed to hazards and unusual elements,which may include but are not limited to bloodborne pathogens and / orcontagious illnesses, toxic chemicals, and biohazardous materials which mayrequire extensive safety precautions and the use of protective equipment.

Noise level in the work environment is typical for an office and/orhospital environment.

Minimum overnight travel (up to 10%) by land and/or air.

LifePoint Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status or any other basis protected by applicable federal, state or local law.