Dispatcher I -SLC - Mt. Juliet, TN in Mt. Juliet, TN at CEVA logistics

Date Posted: 5/21/2020

Job Snapshot

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Job Description

CEVA Logistics provides world-class supply chain solutions for large and medium-size national and multinational companies across the globe. As an industry leader, CEVA offers customers complete supply chain design and implementation in contract logistics and freight management, alone or in combination. Together with CMA CGM, a leading worldwide shipping group and CEVA’s strategic partner, we are able to offer our customers end-to-end logistics solutions. CEVA’s integrated global network has facilities in over 160 countries and approximately 58,000 employees; all dedicated to delivering consistently excellent operations and supply chain solutions. In our North American cluster, CEVA has more than 11,000 associates running all of Freight Management and Contract Logistics operations in the United States, Canada and Mexico.

CEVA offers competitive incentive packages, excellent benefits and an exceptional culture for career building. Start your career with CEVA and build on our Foundations: Unity, Growth and Excellence. At CEVA, we are passionate about our people and our people are passionate about supply chain management.


Assigns routes to drivers and owner-operators; coordinates shipments according to customer instructions, and ensures compliance to DOT regulations and established internal policies and guidelines.  Models and acts in accordance with our guiding principles and core values. 


  • Develop and maintain excellent customer service to internal and external customers.
  • Dispatch drivers for U.S. domestic shipment pick-ups and deliveries.
  • Ensure compliance with DOT regulations and established internal policies and guidelines. 
  • Notify drivers of assignments and direct their activities to ensure cargo is picked up and delivered according to time-sensitive schedules.
  • Maintain information on shipments under Customs control and ensures paperwork required for the release of the cargo is given to proper station import personnel.
  • Review and assimilate stored data and enter new data in computer database.
  • Assist with shrink-wrapping, loading and down-loading freight, verifying the labeling of domestic shipments, and noting the count and condition of cargo received.
  • Perform other duties as assigned.

Knowledge, Experience & Skills:  Essential Requirements

Education & Certifications

  • High School Diploma or GED required.
  • Minimum one to three years related experience.
  • Minimum one year industry experience preferred.

Certifications and Licenses

  • Valid state issued Class C Driver's License.
  • Forklift Certification
  • DOT Dangerous Goods/Hazardous Materials Certification

Specialist Knowledge & Skills

  • PC literate.
  • Basic proficiency in Microsoft Office, internet, web-based and job specific software applications.
  • Must be able to read, write and speak English fluently. 
  • Ability to communicate and interact effectively with multi-functional and diverse backgrounds


  • Knowledge of local geographic market.
  • Accurate typing skills and/or data entry skills.
  • Ability to add, subtract, multiply and divide.
  • Responds promptly and professionally to customer needs.
  • Read, comprehend and complete basic checklists, forms or other related documents. 
  • Effectively present information in one-on-one situations or in small group situations.
  • Identifies and resolves problems in a timely manner.
  • Balances team and individual responsibilities.
  • Ability to frequently lift and/or move up to 50 lbs. 
  • Good vision and depth perception required.
  • Ability to drive and/or operate heaving machinery or equipment.
  • Ability to operate a forklift.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.