Manager - Patient Access - Full Time Days in Hickory, NC at LifePoint Health

Date Posted: 6/9/2020

Job Snapshot

Job Description

Frye Regional Medical Center

As a part of Duke LifePoint Healthcare, our community hospital is being supported with more resources than ever before. Duke LifePoint combines Duke University Health System's unparalleled expertise in clinical excellence, quality and patient safety with LifePoint Health's financial resources and extensive operational experience - making our hospital even stronger. 

Duke LifePoint Healthcare's pledge to our hospital and the communities we serve is quality, expertise and commitment.
•  Quality is the cornerstone of Duke LifePoint, and it is the central focus of everything the organization and our hospital strive to achieve. 
•  Duke LifePoint pledges to bring a wealth of expertise and resources to strengthen the already excellent care our hospital delivers. 
•  And, Duke LifePoint's commitment is to work collaboratively with our hospital to make our community healthier by strengthening local healthcare delivery for the future.  
For more information about Duke LifePoint, visit www.dukelifepointhealthcare.com

Job Summary – The Patient Financial Services Manager is responsible for assisting the Patient Financial Services Director (External Client) in management of the daily operations of all Parallon managed facility-based revenue cycle functions. The PAM helps integrate the departments’ services with the hospital’s clinical and ancillary teams, implements policies and procedures that guide or support service levels, assesses and improves department performance, and ensures orientation and continuing education of departmental staff. As the onsite leader, this person may recommend resources/space needed by the department and may participate in the selection of outside services.

Supervisor – Patient Financial Services Director (LifePoint)

Supervises – Patient Access Supervisors and staff KNOWLEDGE, SKILLS & ABILITIES

Organization - proactively prioritizes needs and effectively manages resources

Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately. The ability to communicate with staff, Management, Division and Group Executives

Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

Job Requirements

EDUCATION
Bachelor’s Degree in Business or related field required. Equivalent work experience may substitute education requirements.
EXPERIENCE
Minimum three years’ experience in related area with two of these years being healthcare management experience. Cerner Experience preferred. 
CERTIFICATE/LICENSE - N/A


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

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