Patient Service Rep - Women's Clinc - Full Time Days in Hickory, NC at LifePoint Health

Date Posted: 2/18/2021

Job Snapshot

Job Description

Frye Regional Medical Center

JOB SUMMARY
A medical office position responsible for front office processes in the physician practice

Reports to: Practice Manager
ESSENTIAL FUNCTIONS
1. Greeting patients entering the physician practice.
2. Answering office phones, making appointments, confirming appointments and rescheduling when
necessary.
3. Checks in patients and collects accurate patient demographics, enters data into electronic system and
verifies insurance.
4. Assists in checking out patients and assists them with referral processing and scheduling process
5. Collects co-pays and posts charges.
6. Charge entry and patient balance processing.
7. Distributes information to patients regarding office policies, procedures, information about the practice, etc.
8. Explain and enroll patients in the patient portal.

9. Additional responsibilities as needed.

Job Requirements

JOB REQUIREMENTS

Minimum education

High school diploma or equivalent required

Graduate from a medical office assistant program preferred

Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to

work in a stressful environment and take appropriate action.


LifePoint Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status or any other basis protected by applicable federal, state or local law.