Clerk - Registration in Georgetown, KY at LifePoint Health

Date Posted: 9/28/2020

Job Snapshot

Job Description

Georgetown Community Hospital

Under the direct direction of the Patient Access Supervisor and  supervision and guidance of the Registration Team Leaders, performs registration of individuals with the knowledge that everyone shall be accorded impartial access to treatment or accommodations that are available or medically indicated regardless of race, creed, sex, national origin, or source of payment for care.  Supports the objectives of the hospital.  Refers significant information or concerns to the Patient Access Supervisor and if Director unavailable your Team Leader

  1. Registration of ER/ Inpatients/Outpatient Clinical/and Outpatient Surgery patients and accurately obtains demographic information from patients and accurately updates information in the hospital systems.

  2. Provides Patients and Family Members with Educational Information/Materials.

  3. Provides excellent customer service to patient and staff members.

  4. Obtains appropriate signatures as well as explanations of such signatures.

  5. Ensures all information obtained in the registration interview, is communicated with the nursing staff or ancillary department staff members.

  6. Collects upfront copays/coinsurances from patients

  7. Participates in Staff and Quality Improvement meetings.

  8. Verifies Insurance and notifies patient of their expected out of pocket expense.

  9. Make appropriate Status changes on Patients for all Departments

Answering of the PBX transferring calls to appropriate location as well as calling of codes within hospital in a professional manner

Job Requirements

High school diploma or GED equivalent preferred.

Prior customer service or clerical experience is preferred.

Team work and positive communication skills are a must.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran